Direct to Consumer Sales

Direct to Consumer Sales

Most companies do not consider customer service to be a sales tool. It's time to rethink that & turn your contact center into a revenue center.
How We Help

Turn your Contact Center Into a Revenue Center

At Allegro, we are here to make new sales, offer additional solutions that will solve your customer’s problems, save sales, gain subscriptions by offering exclusive deals and grow your business through increased lifetime value from satisfied customers who will come back again and again! 

Both Sales Calls and Customer Service contacts are opportunities to communicate the benefits of your products and services. Our training and the base we build with our clients makes sure that your customers know what is best about your products as we give them the information they need in a flash. And the KPI’s necessary to succeed are micromanaged by our supervisors and trainers to make sure we keep on getting better, more profitable results.

grow your business sales

Contact Center Sales Opportunities

DRTV/ CTV

Our experience in the Direct Response arena began in 1992, and our client list includes many of the leading DRTV marketers. If you are considering DRTV, Allegro is your partner in success.

Upsells

Higher average revenue per order and lower abandon rates are our goal. Each agent is trained to know your product and achieve the highest profits per consumer interaction.

Saving Sales

Our highly trained agents know how to sell and have the product knowledge to turn the customer’s doubts and objections into enthusiasm. This is why Allegro is well known for great conversion.

Bilingual Sales

With demographic statistics showing that around 20% of US residents are of Latino descent and have over $850 billion in annual purchasing power, your business cannot afford to ignore this group.

Looking for a First-Class Contact Center?

Let's Get Started
Our Key to Success

Our Sales Team Development

  • Hiring
  • Training
  • Results

Our hiring process begins with a clear vision of the requirements our clients request for the position. Sales agents are evaluated, graded, and given skill-based scores for each campaign they are qualified to take calls for so that the best agents are paired with the right tasks. 

Greg and his team leverage years of experience in their training programs. Allegro agents are trained in sales, customer service, omnichannel communication, software, and soft skills. Agents are taught to have a sense of urgency and to continually refine KPI's necessary for Direct Response Projects. The passion for achieving our clients' goals, knowing how important each and every call is, and understanding the significant media investment, time, and resources that go into developing a program gives our clients a tremendous advantage. 

We take the time to learn everything about your brand and put the right team together so that your campaign has: 

1. Great customer engagement

2. Higher conversions

3. Higher average revenue per order

4. Lower Abandon Rates