Solutions – Allegro Response

See How Allegro's End-to-End Business Services Can Support Your Business Goals

OMNICHANNEL CUSTOMER SUPPORT

Today's digital world has ushered in a new era of customer service. Customers want to be able to reach out and interact with you on their own time, through the channels they prefer. Whether it is via phone, chat, SMS, email or social media - we are always standing by 24/7/365 for your customers.

DIRECT TO CONSUMER SALES

Digital and media opportunities are quickly changing how brands can reach and convert sales. Partner with Allegro to help grow your channel, protect your online presence, and convert customer service and tech support calls into sales. Our agents are specifically trained to find sales opportunities for your brand.

BUSINESS PROCESS OUTSOURCING

For your company's unique needs, we provide the latest innovative technological resources paired with culturally aligned talent at affordable rates that streamline operations without adding the expense of full-time staff, benefits, or infrastructure.

LEAD GENERATION

Our team is comprised of savvy marketing experts and brand specialists with many years in the field. We will help your company generate quality leads, whether you need to find new customers or just want a fresh perspective on existing ones.

B2B SALES

With B2B sales outsourcing, you can save precious time and weeks of work. By partnering with the Allegro sales team, your campaign timeline is accelerated while not requiring any onboarding or training from your end. Keep your team's pipeline moving with our B2B sales services.

DRTV SERVICES

Allegro's leadership team has long been considered a DRTV pioneer. If you are looking to launch your next great idea, contact us about consulting, management, or strategy to get on the path to direct sales success.

DATA & REPORTING

Our industry and business-tailored custom reports help your business gain valuable data and insights to help you make informed business decisions that accelerate sales and growth. Keep all your data and KPI performance metrics at your fingertips.

AMAZON HELP DESK

Amazon is one of the most popular and notable online marketplaces in the world, capturing about 40% of all sales. But you can't just have great products to increase your success; you also need quality customer service to give customers peace-of-mind that they are buying from a quality Amazon seller.

COLLECTIONS

Allegro Response can help your business manage delinquency more effectively, reduce the cost of collections efforts, and maximize loan debt recoveries for individuals and companies. We offer scalable, customized solutions that are tailored to your needs. Our intelligent customer communication services allow you to recoup the maximum debt possible.

NONPROFIT FUNDRAISING

At Allegro, we understand both your mission and the financial commitment it takes to meet your goals. Our professional, caring operators appreciate your mission and are trained on your scripted process and a technological infrastructure that supports it. Our team is available 24/7/365 and is fully bilingual in English and Spanish.

APPOINTMENT SETTING

We're ready to help you get your appointments scheduled and close the deal with our well-trained team. Our representatives are experts in industries such as B2B, Insurance, Medical, and Hospitality, so we have a solution for every industry! Equipped with the latest technology and best available team, you can focus on your business and leave the appointment setting to us.

RETENTION MARKETING

Businesses understand the urgency and benefits of retaining their current customers. After all, it costs 5 to 6 times more to acquire a new customer than retain an existing one! However, many businesses do not understand the Contact Center's impact on ensuring this imperative objective. At Allegro, our agents are trained on a 9 point retention strategy to keep and build your customer base.

BRANDING & MARKETING INSIGHTS

At Allegro, our commitment to support our clients goes well beyond contact center customer interactions. We collect more data points from our consumer communications to effectively help your brand fully understand its market position and opportunities.

SOCIAL MEDIA MONITORING

We help brands tell their story the way they want it told. So whether that's through Facebook, Twitter, Instagram, YouTube, or any other channel, you'll never need to worry about your consumers being left with unanswered questions or sales opportunities left on the table.