As a business, providing exceptional customer service is crucial for maintaining a competitive edge and retaining loyal customers. However, the rising costs of employee salaries, benefits, and operational expenses in the US have made it increasingly challenging for businesses to deliver top-notch customer support without breaking the bank. Furthermore, the consumer is increasingly more educatedabout […]
3 Minute Rule: What is it?How does it Work?Are you Sure?Can You Do It? What Is It? Great Price – Because we are in Mexico, we offer great prices 24/7/365 – Every day, every hour, all year, we take care of your customers. Highly Trained Agents – We put our money where our mouth is and […]
I Want a Great Contact Center – Now How Do I Find One? As a brand marketer or owner, does this sound like you? “I have a great product line, and my sales confirm that our customers want what we offer. But I want to sell more of my products to a broader demographic with […]
Companies deeply entrenched in selling consumer products and services in retail are often times ill-equipped and rudely awakened when considering a direct response. The direct-to-consumer approach demands a completely different skill set and infrastructure to succeed. Yet, the rewards direct response marketing offers and the short time it takes to achieve critical mass awareness using […]
Most firms have set up a war room to triage their immediate response to the crisis. But the lack of visibility around future demand complicates efforts to restart stalled portfolio companies…
With demographic statistics showing that around US residents are of Latino descent and have over $850 billion in annual purchasing power, your business cannot ignore this group.